Returns & Exchanges

At Clothes Mentor Fort Wayne, we want you to love your designer finds; if you are not completely satisfied, we offer a straightforward return process for items in their original condition.

1

Check the Deadline

Ensure your return is initiated within 7 days of the original purchase date to qualify for a full refund or exchange.

2

Keep Tags Attached

All items must have the original Clothes Mentor price tags securely attached and be in the same condition as when they were purchased.

3

Present Your Receipt

Bring your original paper or digital receipt to our Fort Wayne location to verify the transaction and process the refund to your original payment method.

4

Final Sale Awareness

Please note that certain clearance items or specially marked 'Final Sale' merchandise are not eligible for return or exchange.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing