Frequently Asked Questions
Everything you need to know about shopping and selling with Clothes Mentor Fort Wayne
How does the buying process work at Clothes Mentor Fort Wayne?
We buy high-quality, name-brand pre-loved women's clothing, shoes, and accessories. Simply bring your items to our store, and we will review them while you shop. If we accept your items, we offer you cash on the spot or store credit.
What brands do you typically carry?
We offer a wide variety of popular brands including Ann Taylor, Anthropologie, Coach, Lululemon, Michael Kors, Talbots, and many more, all at up to 70% off retail prices.
What is your return policy for in-store and online purchases?
We want you to love your find! Most items can be returned within 7 days with the original tags attached and a valid receipt for store credit or exchange.
Are the designer handbags authenticated?
Yes, we take authenticity seriously. All luxury designer handbags undergo a rigorous multi-point inspection process to ensure they are 100% authentic before they hit our sales floor.
Do you offer shipping for online orders?
Yes, we offer flat-rate shipping across the United States. Orders are typically processed within 1-2 business days, and you will receive a tracking number once your fashionable finds are on their way.
What sizes do you carry?
Clothes Mentor is proud to be inclusive. We carry women's sizes 0-26 and maternity wear to ensure every woman in Fort Wayne can find her perfect style.